| “We have worked with
Customer Relevance for over two years now on a variety
of eye-tracking research projects for multiple companies.
These studies have yielded valuable insights into what
parts of our pages customers actually pay attention to
while trying to complete their core tasks. This data
has literally been the proverbial “eye-opener” to
have empirical data about what parts of the page our
customers actually look at. Their eyetracking data has
helped resolve debates based on opinion and this information
has given our internal user-centered design team greater
insights about how to create more effective web pages.
Customer Relevance has been a pleasure to work with and
I would highly recommend their services to others.”
Jay Eskenazi, Ph.D.
Director, Customer Experience Research
Expedia, Inc.
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